What Our Bookers Think
The young lady at the front desk was amazing. The room was just right couldn’t have asked for a better room
11 months ago
I look for service the most and this hotel has absolutely amazing customer service. I was traveling alone room is very small however its the best location you can ask for in SJU. It’s very island looking and a very comfortable bed also complementary coffee that taste the best! I highly recommend 5 stars!
I had to wait in the street an hour for check in because the fronted desk guy was on a break. I asked him what they can do to improve the customer service and he said: “call the hotel people and asked them to hire more people” so the people need more people so guest can their room on time.
6 months ago